I entrusted M&G with my process of acquiring a Canadian PR after a debacle with another consultant, having experienced the atrocious mismanagement and irresponsibility by my initial choice of consultant, I terminated my association with them and approached M&G, in the hope that they’d be different and they din’t disappoint.My initial communication was with Ms. Alina from the Kottayam branch, she was extremely prompt in her reverts and connected me to the Cochin branch for my convenience. Upon my first visit to the Cochin office, I met Ms. Jege and my conversation with her was just the right amount of motivation and guidance that I needed at that point of time. I did convey of the difficulties that I faced with my initial consultant, she assured me of having to face none at M&G and she kept her word. Upon having initiated the process, I learnt that my filing and documentation is to be handled by Ms. Sumimol and she was invested in my case as much as I was. She was untiringly available all through the proceedings, from having addressed my questions to providing adequate guidance towards the filing. With a CRS of 467, my profile was submitted into the FSW program (Express Entry) pool on the 14th of August 2018, received the ITA on the 22nd of August 2018, the AOR on the 15th of October 2018 and the PPR on the 12th of April 2019.I’d like to appreciate the management of M&G for having built a company with a team that relies on values, and most importantly; hereby expressing my sincere gratitude towards Ms. Sumimol & Ms. Jege.